Our services
Online
Second-hand service
Second-hand service
Want to bring exclusive pieces back to life? Drop off and sell your fashion "treasures" or buy luxury second-hand items thanks to the dedicated corners in our Basel and Geneva stores*. Benefit from the Reawake team’s expertise and the repair service for damaged items!
*Available soon in other Bongenie Grieder stores.
Click & Reserve
Reserve your items for free online and pick them up in our stores. Let our teams in-store advise you before you make your choice.
Simply select the size on the page of the item, and click on the store of your choice. You will receive an e-mail from the advisor as soon as the item is available. You then have 3 days to come pick the item up in our store.
Click & Reserve
BG Live Shopping
Live and relive the live shopping experience thanks to our BG Live shopping sessions. React, comment and enjoy personal advice from our fashion & beauty experts about the latest trends.
The +: you can directly add the items you saw during the live session to your cart.
Coming soon - BG Personal Shopping
Your next shopping experience is arriving soon!
What if you shopped in one of the Bongénie Grieder stores without leaving your home? Contact one of the in-store advisors directly via our BG Personal Shopping service from our website, and discover the items thanks to real time videos.
Our advisors will be happy to give you all the details and recommendations concerning an article, and will make you live your shopping experience from your living room.
*You will be informed by email when it arrives!
Coming soon - BG Personal Shopping
Choice service
You have the BG Club credit card? You then have access to a special privilege regardless of your status: the choice service.
Choose your favourite creations, try them on at home and only pay the ones you are keeping!
Free delivery
You cannot take your purchases with you directly?
For any purchase in one of our stores in the cantons Lausanne, Geneva, Zürich or Basel, we offer a free postal shipping service to your home, or by delivery service if you are staying at the hotel.
And if you have the BG Club credit card, we ship anywhere in Switzerland for free!
Free delivery
Free in-store returns
Treat yourself and enjoy our whole online catalogue without worrying about possible shipping costs thanks to our free in-store returns. All our Bongénie Grieder stores accept the return of articles purchased on our e-shop Bongénie Grieder during opening hours.
Customer service
Need advice for the care of a product? Once you have received your order, our customer service will be happy to accompany you after the purchase by giving you advice concerning the care of a product, or if needed, the repair.
Customer service
Gift wrapping on demand
You wish to gift someone? A pretty packaging sometimes makes all the difference. Bongénie Grieder offers free gift wrapping on simple request.
In our stores: Beauty
BG Beauté Genève
Treat yourself to a moment of relaxation in our roomy booths at BG Beauté on the ground floor of our Geneva store. Peeling, massage, pedicure or epilation: our specialist team is happy to receive you for your body or facial treatment in Geneva.
La Maison Valmont
A friendship between two family institutions proud of their Swiss origin and nourishing the same philosophy bond La Maison Valmont and Bongénie: here, excellence becomes an everyday way of life. Situated on the mythical Place St. François in the heart of Lausanne, Bongénie offers a space on the 4th floor that is dedicated to beauty through the talented expertise in cellular cosmetics developed by La Maison Valmont. In addition to the anti-aging expertise by Valmont sublimated by the Elixir des Glaciers and enchanted by notes of Storie Veneziane by Valmont, beauty is revealed by its timelessness thanks to the masterpieces of Didier Guillon’s art collection.
The Nail bar
Take a break in Geneva, Lausanne or Basel by enjoying a manicure or pedicure with our parther “The Nail Bar”, whether you have a rendezvous or not, while enjoying a drink!
In our stores: Restaurant
BG Café
Enjoy a time out any time of the day and have a coffee, tea, pastry or fresh fruit juice in one of your Geneva or Lausanne stores. At lunch time, our chef proposes creative and seasonal specials. Indulge in a sweet treat!
Grieder Bar
On the top floor of our Grieder store in Zürich, the Griederbar and its terrace treat you to an incredible view over the Paradeplatz! Come and try our homemade dishes, while enjoying a chic, yet relaxed ambiance. A large choice of specialties such as Birchermüeslis and Flammenkueche are available all day long. Also try our soups, salads, sandwiches and irresistible desserts.
i favoriti
Discover Italy’s culinary treasures with a meal in our third floor at our Grieder Basel store. The i favoriti team welcomes you from Monday to Saturday in a cosy ambiance with a refined menu filled with traditional dishes. Try a croissant, sandwich or cake for breakfast. At lunch time, give in to a fresh salad, pasta or unctuous risotto, the whole with a glass of Prosecco. Antipasti and Italian pastry are served all afternoon long.
Temaki Bar by Kakinuma
Indulge in a unique culinary experience at Temaki Bar by Kakinuma on the 6th floor of our Geneva store. To taste in store or to take away, come and treat yourself to delicious Japanese specialties created by the chef Shinya Kakinuma, from matcha latte to traditional makis (hosomaki, uramaki, chuumaki), through delicious pastries and the house’s bestseller: the fully customizable Temaki!
In our stores: Tailor
Tailor-made and alteration services
Need a suit for the office or a special occasion? In our Geneva, Lausanne, Zürich and Basel stores, a tailor-made service is at your disposal. Alterations are possible in all of our stores.
